Real-World Lessons in Driving User Adoption
Description:
We all know that money spent on a technology investment is wasted if the capabilities aren’t put to use. Yet most projects focus on getting new capabilities up and running, rather than on ensuring adoption of the new tools. An end-user adoption strategy, included as part of the project, is the missing link needed to connect technology to the users. Learn about this process and how it can make your projects more successful.
Speaker Info:
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Melissa Swartz, is the founder of leading independent consulting firm, Swartz Consulting, LLC, focusing on business communications technology projects, transition to cloud, VOIP, Unified Communications, UCaaS, CCaaS, and Contact Center technology acquisition and implementation. Veteran consultants with experience to guide clients through complex projects and transition to cloud. |
