Making Customer Experience Conferences Better
Description:
When planning a successful event, there are so many moving pieces that it can be hard to give 100% to each one, Customer Experience being an extremely important aspect. Amas Tenumah from the BXG Academy will tell you how you can put Customer Experience at the front of your next event to ensure its success.
Speaker Info:
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Amas Tenumah is a humanist, futurist, and storyteller. He is the host of the #1 Contact Center Podcast and author of 4 books. He is a sought-after advisor for companies of all sizes and governmental agencies. His work has been featured on NPR, Fox Business, Forbes, The Huffington Post, Entrepreneur and other business journals for thought leadership. His books include The Curated Experience, The Joyful Stoic, No One Wants Customer Service and his latest book - Waiting for Service.
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