With now over 300 million monthly users, even the most anti-Microsoft industry commentator will find it hard not to concede that Microsoft Teams is doing rather well. The unified comms market as we kn ...

Let’s be honest. There’s been a lot of talk about artificial intelligence (AI) in the past year. In fact, for the last decade, we’ve been flirting with introducing AI into unified comms products and s ...

We’ve all heard the term digital transformation and we’ve all rolled our eyes knowing full well that it’s become catch-all jargon for some type of technology program. A genuine digital transformation ...

Remote work. Hybrid work. Flexible work. Call it what you want. It means different things to different people. The concept of all these types of work imply subjectivity, flexibility, and interpretatio ...

Unified comms platform vendors 1 - Avaya Website: https://www.avaya.com/en/products/ucaas/ Avaya is a long-standing telecoms operator with a history in on-premises communications deployments. As Avaya ...

What to expect from the unified communications and collaboration market In their predictions for unified communications in 2023, industry experts suggested we are shifting away from traditional unifie ...

Like many others, the unified communications industry has been rocked by an incredible number of layoffs recently. We thought it’s about time we did something about it. As you scroll down, you’ll find ...

I’m somewhat blinkered when it comes to diversity in tech, as a white male who’s been working in unified communications since 2009. And that needs to change. Over the years, I’ve worked in offices tha ...

When formulating your unified comms strategy, it’s easy to get carried away with new technology and shiny features. The allure of a new unified comms provider and the chatter on social media about new ...

In a marketplace full of unified comms providers with their own platform, is there room for partners? Absolutely. Here’s why… Whether you’re a small IT team managing disparate locations or an enterpri ...