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September 13-14, 2023 / The Fairmont, Austin

Are you actively procuring UC&C, CC or CX technology?

Qualified buyers enjoy complimentary UCX USA tickets and a complimentary one-night stay at the luxurious Fairmont Austin!

The UCX USA MATCH! Meetings Program is an invite-only program for selected senior decision-makers managing Unified Communications, Collaboration, Customer Contact Center, Customer Experience, AV and Video, who are located in North America. Offering a peer-to-peer environment, this experience connects enterprise executives, technologists and industry experts.

Discuss the hottest trends with fellow innovators, hear best practice examples and understand the latest technology available ensuring your organization is ahead of the curve with how to connect and engage teams and customers.

In order to meet current projects and priorities, attendees gain access to a bespoke program made up of case studies, panels, roundtable discussions and 1:2:1 meetings to ensure they gain crucial insights and learnings from this 2-day event.

What's in it for you?

Discuss the hottest trends with fellow innovators, hear best practice examples and understand the latest technology available ensuring your organization is ahead of the curve with how to connect and engage teams and customers.

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INSPIRING KEYNOTES FROM INDUSTRY EXPERTS AND TRAILBLAZERS

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PEER-TO-PEER ROUNDTABLES ON YOUR SPECIFIC INTEREST AREAS

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PRE-SCHEDULED MEETINGS WITH HAND-PICKED SOLUTIONS PROVIDERS

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A CHANCE TO CONNECT IN SMALLER, CURATED GROUPS

Who Should Attend?

UC&C

Chief Information Officer / Chief Technology Officer

SVP, VP, Director, Head of:

  • Unified Communications
  • Collaboration
  • Transformation
  • Workforce / Workplace
  • AV

Customer Experience & Contact Center

Chief Information Officer / Chief Technology Officer / Chief Customer Officer

SVP, VP, Director, Head of:

  • Customer Experience
  • Customer Service
  • Operations
  • Contact Center
  • Customer Success / Resolutions

ALL

SVP, VP, Director, Head of:

  • IT
  • Transformation
  • Innovation
  • Architecture / Infrastructure  
  • People / Culture
  • Security / Compliance / Operations / Quality 

Who's it for?

Chief Customer & Communications Officers, Head of Customer Experience, Head of Contact Center, Head of Customer Success, Head of Customer Service, Director of Operations, Direct of Compliance and Efficiency, Head of Department, Head of Product, Head of Quality Compliance and Customer Resolutions, Head of IT, Head of UC and Collaboration, Enterprise Architecture Teams, Customer Services Manager, Customer Success Manager, Customer Experience Manager, Contact Center Manager

Active Project Icon

Has an active UC&C, CC or CX technology project

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Responsible for or influences IT procurement

Sourcing Icon

Sourcing solutions to implement in the next 12 months

Peer to Peer Icon

Interested in peer-to-peer networking and collaboration

Testimonials

 

  • Great opportunity to network and compare notes with fellow professionals!
  • Unmissable with fantastic networking opportunities!
  • Essential for networking and getting ahead of the curve!
Cloud & Networks

Cloud & Networks

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Collaboration

Collaboration

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Customer Contact & Experience

Customer Contact & Experience

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Security

Security

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Video & AV

Video & AV

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Artificial Intelligence

Artificial Intelligence

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