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September 13-14, 2023 / The Fairmont, Austin

2023 Conference Program

With 38 peer exchange Roundtables (R), Roundtables with an Audience (RA), Panels (P) and Ask the Analysts (AA) sessions, simply search by the themes that are most relevant to you and keep up to date with the latest industry developments and discussions.  

2023 Conference Program developed in partnership with IMCCA, UCX Europe, BXG Academy and with input from members of the Contact Center Networking Group (CCNG) as well as with guidance from Education Task Force Chairperson, Irwin Lazar, President and Principal Analyst of Metrigy.

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Cloud & Networks

Cloud & Networks

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Collaboration

Collaboration

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Customer Contact & Experience

Customer Contact & Experience

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Security

Security

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Video & AV

Video & AV

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Artificial Intelligence

Artificial Intelligence

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