Explore the intersection of storytelling, change management, investment justification, and partnership building in the context of CX transformation.  

Moderator: 
Stephanie Atkinson - CEO, Founder, Analyst, Advisor, Compass Intelligence

Panelists: 
Jason Mercer-Pottinger - RTS Operations Director (Contact Centers), Baxter Healthcare Centers
Rebecca Rinaldi - UCX USA Education Task Force Member | Vice President of Technology Solutions and Business Shared Services, TD Bank
Amayea Maat - Practice Leader, Contact Centers | Chief Operating Officer, Better Experience Group | Botanic Wellness USA
Scott Carr - Director, Information Technology, City of Broken Arrow