Attracting, Empowering, and Retaining Contact Center Talent in 2024 Panel
Delve into the challenges and opportunities of recruiting and hiring in a remote/hybrid work environment, discuss ways to maximize contact center productivity through employee enablement, and how to determine the best option regarding remote, hybrid, and in-house staffing options.
Milan Batinch - VP of Business Development, Callzilla
Alexa Kaltenberg - Co-Founder, Rubrica Testing
Ray Honeycutt - Contact Center Director, Young Energy LLC dba Payless Power
Wendy Ann Damon - UICO Training Supervisor, Texas Workforce Commission