UCX USA 

September 13-14, 2023 / The Fairmont, Austin, TX

23–24 March 2022 | London ExCel

UCX USA logo

September 13-14, 2023 / The Fairmont, Austin

WE ARE CONNECTIONS-FIRST

UCX USA is where innovators and workplace leaders come together to co-create the future of work.

UCX USA is where unified communication and collaboration innovators and workplace leaders come together to co-create the future of work.

UCX USA provides a platform for branded manufacturers, business leaders, startups, tech companies, investors, media and analysts to learn, network, collaborate and evolve.

UCX USA BY THE NUMBERS

50

Speakers

500+

Meetings

40

Exhibitors

600+

Companies Represented

ADVISORY BOARD

 

 

VIEW FULL ADVISORY BOARD

SO WHO ATTENDS UCX USA?

We welcome IT, AV and Contact Center decision makers from the biggest brands through the doors at UCX USA. 

Click the boxes to check out some of our key personas!

LEADERS

Head of Collaboration | Head of UC & Infrastructure | IT Director | Head of IT | Head of Digital Transformation

INFLUENCERS

UC&C Manager | IT Manager | Network Manager | AV Manager | Telecom Manager | Customer X

MAKERS/ORCHESTRATORS

Enterprise Architect | Developer/DevOps | IT Builder

BUSINESS LEADERS

Head of Business Change | Project Director | Head of Department

WHY ATTEND UCX USA?

  • Unparalleled Peer-to-Peer Networking
  • Inspiring, Actionable and Agnostic Thought Leadership
  • Best-in-class Matchmaking
  • Curated showcase of 40+ leading companies spanning key communication and collaboration technologies
  • Destination Austin is a one-of-a-kind place for a one-of-a-kind event

WHAT YOU'LL LEARN

Future of Work and UC&C

Computer

Building a strategy and culture for hybrid working success

Connections

Connecting employee wellbeing and productivity and avoiding burnout

 

Building

Re-designing physical space for the office of the future

lock

Securing hybrid workers: access and authentication to avoid attacks

 

ucc

Integrating UC&C tech and having the infrastructure to support these tools

UCC Tech

Architecting the 'Composable Enterprise' with CPAAS for customised workflows

 

Tech

Discovering what's next for future of work technology and defining best practices for successful implementation

 

 

Customer Tech and Customer Contact & Experience

Computer

Alignment around the customer experience imperative and trends for 2023

Connections

The shift from reactive to proactive customer care

 

people

Digital transformation and the evolution of the contact center

remote

The future of remote customer service & support

 

contact

Building a world-class outsourced contact center

bubble

Voice of customer innovation and how to develop new services

 

time

Reducing ramp time and agent attrition

Gears

Driving improvements at a process

 

HETMA @ UCX USA

IN THE SPIRIT OF COLLABORATION

Officially Endorsed By 

IMCCA

Official Media Supporter

UC Today

Supporter

AV User Group

Supporter

SCTC

Cloud & Networks

Cloud & Networks

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Collaboration

Collaboration

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Customer Contact & Experience

Customer Contact & Experience

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Security

Security

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Video & AV

Video & AV

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Artificial Intelligence

Artificial Intelligence

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Testimonials

  • “This event provides a perfect window for customers, manufacturers and technology specialists to come together and help shape a workplace reality of the future.”
    Abdul Chaudhri
    BIAMP
  • “I’ve been involved with UCX for years, and I’m excited to see the conference come to the U.S.”
    Blair Pleasant
    COMMfusion LLC & BCStrategies
  • “Communications is a rapidly changing industry. A show like UCX USA will bring buyers and vendors together and help accelerate adoption of new features and functions and that’s good for everyone.”
    Zeus Kerravala
    ZK Research
  • “The convergence of UC and AV has transformed the way we do business, especially in higher education. I encourage everyone to join me at UCX USA for two days of collaboration, networking, and learning about the next generation of UC solutions.”
    Joe Way
    PhD, CTS, University of Southern California